YOUR RESPONSIBILITIES 

Great news! We have a fantastic opportunity for an IT Operations Manager to join our IT Team. 
We’re looking for someone who can lead our IT Support Team and work collaboratively with our manufacturing teams, with an IT mindset. 

As a global, family run business our culture is really important to us. All of our employees are inspired and motivated to create a competitive advantage in the market place for our customers and consumers, whilst having fun at the same time! 

WHAT’S THE ROLE?  

• You will lead the IT support team to deliver an efficient and friendly IT support experience to our colleagues in the UK and Ireland. 

• As the primary contact of the IT organisation in our production environment, you will offer support and advice to our production teams in relation to the applications and systems used in the factory. 

• Innovation is what drives our efficiency improvements. This role requires an appetite for change and improvement in many different areas. 

• Collaborate closely with your counterparts in other international pizza factories to implement best practices and share knowledge. 

WHAT YOU BRING 

• You will enjoy troubleshooting and problem solving in collaboration with our production teams to find the best possible solutions. Using your own initiative is highly encouraged and supported. A hands on approach is key to your success. 

• Your ability to work within a rapidly changing environment is key and so is being able to maintain working to high standards whilst meeting short term goals and making key decisions.  

• A confident communicator with key internal and external stakeholders, you will have the ability to demonstrate a high level of energy to ensure critical and demanding projects are completed on schedule and with an emphasis on quality. 

WHAT WE OFFER 

The IT Operations Manager role offers a competitive salary alongside many other benefits including; 

• 33 days annual leave (inc bank holidays) which increases with service 

• Free Life Assurance at 4 times basic annual salary 

• Hybrid home working  

• Enhanced Company Sick Pay 

• Salary sacrifice Pension scheme (3% employee contribution, 6% employer contribution) 

• Private medical insurance (BUPA) 

• Health care Cash Plan Scheme (BUPA) 

• Employee loyalty scheme recognising length of service milestones at 1, 3, 5, 10, 15 20 years and beyond! 

• Annual healthy heart MOT’s 

• Enhanced Family Friendly Leave 

• Free pizzas 

• Subsidised on site restaurant with hot and cold meals, a salad/deli bar, snack machines and microwaves and storage facilities for those who prefer to bring their own 

• Free tea, coffee and fresh fruit. 

• Free on-site parking  

• Free Wi-Fi on site 

• Employee Referral Scheme £350 – once you know how great it is to work here, you’ll want to bring your friends and family! 

• Regular Employee Forums ensuring all employees have a voice 

• Incentivised employee suggestion scheme 

• Cycle to Work Scheme 

• Free eye test vouchers